Table 7 The results (points) of the procedural requests questionnaire category: university professor (number of volunteers = 14)

1

Formulate the goals and mission of the university in a clear, specific, achievable, and measurable way

2

11

1

2

Provide the real and sincere desire of the university administration for proposals aimed at improving and developing the educational situation

12

2

0

3

Involve professors, staff, and students in formulating university policy

12

1

1

4

Awareness and education of all employees (professors, students, staff, and workers) on the management of total quality on an ongoing basis

1

11

2

5

Attention and urging teachers to use teaching methods that depend on teaching students’ thinking

11

2

1

6

Providing classroom learning supplies (computers, display screens, display devices, laboratories)

11

3

0

7

Using various assessment methods to evaluate the student's personality from multiple aspects and not be limited to the information aspect only

12

2

0

8

Renewing and updating the curricula in light of global knowledge and technological progress

2

12

0

9

Choosing qualified teachers when choosing to carry out new work and tasks

12

2

0

10

Extensive interest in the efficiency and selection of a faculty member at the university

13

1

0

11

Extensive interest in incentives and incentive rewards (for employees and students) who are distinguished in their performance at the university

1

12

1

12

Selection of qualified persons in the administrative and service departments of the university

12

2

0

13

Reducing the centralization of decision-making in the university

1

2

11

14

It provides a rich library of books and various resources in the departments and faculties of the university in addition to the central library

1

2

11

15

It provides an integrated database covering the various fields of activities and events at the university

1

2

11

16

Providing an environment that helps employees and students to innovate and develop within the university

14

0

0

17

Setting criteria for admission of students to the university

11

2

1

18

Paying attention to the offices allocated to the faculty and staff, in terms of space and appropriate equipment

2

11

1

19

Making friendliness and mutual respect between employees and students a common culture

11

2

1

20

Providing an information network linking the university with other universities internally and externally

12

2

0

21

Using modern systems to transfer and exchange information in university institutions

13

1

0

22

The university’s interest and encouragement for students' self-learning

13

1

0

23

Continuous monitoring of student achievement and analysis of results throughout the academic year

12

1

1

24

Creating equal opportunities for all employees to achieve integrated growth in their personalities

2

10

2

25

Providing health and security services in the university’s buildings and institutions

12

2

0

26

The number of students per class is small

3

10

1

27

Providing adequate housing for expatriate workers and students

12

2

0

28

The classrooms are spacious enough to accommodate the number of students

2

11

1

29

Periodic evaluation of the work of the university and its institutions to diagnose obstacles and develop appropriate treatments

12

2

0

30

Eliminating redundancy and administrative corruption in the completion of work and decision-making at the university

13

1

0

31

Interest in scientific, social, and recreational activities at the university

12

1

1

32

The university’s independence and the university’s inability to be affected by political, sectarian, ethnic, and racial tensions

12

1

1

33

Preparing educational programs according to the needs of the labor market and society

12

2

0

34

Supporting the activities of faculty members in the fields of teaching and scientific research, financially and morally

1

12

1

35

Commitment to the ethics of the teaching profession and mutual respect between all employees and students shall prevail in the relations between them

12

2

0

36

Providing various sports fields and establishing theaters and halls for fine arts

14

0

0

37

Paying attention to the environment and preserving it from pollution by paying attention to cleanliness, establishing gardens and landscaping with a beautiful engineering system

12

2

0

38

Paying attention to a clear job description for the work of any university employee

13

1

0

39

Description of the curricula in terms of preparing and formulating its objectives and distributing its vocabulary over the months of the school year

12

2

0

40

Establishing the curriculum unit at the university and its faculties to follow up on the progress of implementing the curriculum at the university

1

2

11

N_a

349

150

61

\(N_{{{\text{av}}}}\) = N_a/n

8.725

3.75

1.525

% C

62.322

26.785

10.893