Table 5 The results of the procedural requests questionnaire category: undergraduate student (number of volunteers = 60)
n | Procedural requests | Points of each answer (pa) | ||
|---|---|---|---|---|
Yes exactly | Almost yes | Not exactly | ||
1 | Formulate the goals and mission of the university in a clear, specific, achievable, and measurable way | 3 | 6 | 51 |
2 | Provide the real and sincere desire of the university administration for proposals aimed at improving and developing the educational situation | 8 | 20 | 32 |
3 | Involve professors, staff, and students in formulating university policy | 3 | 7 | 50 |
4 | Awareness and education of all employees (professors, students, staff, and workers) on the management of total quality on an ongoing basis | 3 | 7 | 50 |
5 | Attention and urging teachers to use teaching methods that depend on teaching students’ thinking | 57 | 2 | 1 |
6 | Providing classroom learning supplies (computers, display screens, display devices, laboratories) | 56 | 2 | 2 |
7 | Using various assessment methods to evaluate the student’s personality from multiple aspects and not be limited to the information aspect only | 5 | 40 | 15 |
8 | Renewing and updating the curricula in light of global knowledge and technological progress | 1 | 7 | 52 |
9 | Choosing qualified teachers when choosing to carry out new work and tasks | 9 | 41 | 10 |
10 | Extensive interest in the efficiency and selection of a faculty member at the university | 9 | 41 | 10 |
11 | Extensive interest in incentives and incentive rewards (for employees and students) who are distinguished in their performance at the university | 3 | 3 | 54 |
12 | Selection of qualified persons in the administrative and service departments of the university | 8 | 33 | 19 |
13 | Reducing the centralization of decision-making in the university | 2 | 4 | 54 |
14 | It provides a rich library of books and various resources in the departments and faculties of the university in addition to the central library | 1 | 1 | 58 |
15 | It provides an integrated database covering the various fields of activities and events at the university | 0 | 4 | 56 |
16 | Providing an environment that helps employees and students to innovate and develop within the university | 9 | 30 | 21 |
17 | Setting criteria for admission of students to the university | 3 | 3 | 54 |
18 | Paying attention to the offices allocated to the faculty and staff, in terms of space and appropriate equipment | 2 | 50 | 8 |
19 | Making friendliness and mutual respect between employees and between them and students a common culture | 1 | 5 | 54 |
20 | Providing an information network linking the university with other universities internally and externally | 1 | 4 | 55 |
21 | Using modern systems to transfer and exchange information in university institutions | 1 | 4 | 55 |
22 | The university’s interest and encouragement for students self-learning | 4 | 40 | 16 |
23 | Continuous monitoring of student achievement and analysis of results throughout the academic year | 5 | 40 | 15 |
24 | Creating equal opportunities for all employees to achieve integrated growth in their personalities | 5 | 40 | 15 |
25 | Providing health and security services in the university’s buildings and institutions | 58 | 1 | 1 |
26 | The number of students per class is small | 1 | 4 | 55 |
27 | Providing adequate housing for expatriate workers and students | 4 | 40 | 16 |
28 | The classrooms are spacious enough to accommodate the number of students | 1 | 5 | 54 |
29 | Periodic evaluation of the work of the university and its institutions to diagnose obstacles and develop appropriate treatments | 52 | 3 | 5 |
30 | Eliminating redundancy and administrative corruption in the completion of work and decision-making at the university | 52 | 3 | 5 |
31 | Interest in scientific, social, and recreational activities at the university | 52 | 3 | 5 |
32 | The university’s independence and the university’s inability to be affected by political, sectarian, ethnic, and racial tensions | 51 | 4 | 5 |
33 | Preparing educational programs according to the needs of the labor market and society | 52 | 3 | 5 |
34 | Supporting the activities of faculty members in the fields of teaching and scientific research, financially and morally | 10 | 44 | 6 |
35 | Commitment to the ethics of the teaching profession and mutual respect between all employees and students shall prevail in the relations between them | 53 | 3 | 4 |
36 | Providing various sports fields and establishing theaters and halls for fine arts | 53 | 3 | 4 |
37 | Paying attention to the environment and preserving it from pollution by paying attention to cleanliness, establishing gardens and landscaping with a beautiful engineering system | 53 | 3 | 4 |
38 | Paying attention to a clear job description for the work of any university employee | 10 | 44 | 6 |
39 | Description of the curricula in terms of preparing and formulating its objectives and distributing its vocabulary over the months of the school year | 53 | 4 | 3 |
40 | Establishing the curriculum unit at the university and its faculties to follow up on the progress of implementing the curriculum at the university | 1 | 2 | 57 |
Na | 755 | 603 | 1042 | |
\(N_{{{\text{av}}}}\) = Na/n | 18.85 | 15 | 26.15 | |
% C | 31.458 | 25.126 | 43.416 | |